FREQUENTLY ASKED QUESTIONS
Do you have a question about our commercial kitchen equipment, repairs or services? Read below, as we might have already answered it for you.
What are your rates?
Our labour rates range between $95 and $120 per hour, depending on client’s individual needs and requirements.
What areas do you service?
Our contactors are available to visit any kitchen in the Perth metro area, as well as regional Western Australia from Broome to Esperance.
How quickly can you come out to our business?
We aim to be at your business site on the same day as the request is made, or within a 24-hour period.
Do you offer an emergency service?
Yes, we understand that machinery breakdowns can result in costly operational downtime, which is why we offer an everyday emergency service.
Do you always have parts in stock?
We pride ourselves on having all major parts in stock and readily available on hand, our aim is to minimise downtime in case your kitchen finds itself in a stressful situation.
How quickly will I receive my new kitchen equipment?
Most new machinery is installed within 24 hours of account settlement.
Aside from commercial ovens and dishwashers, is there anything else you supply or repair?
We stock, service and repair a wide range of combi ovens, dough mixers, salamanders and robot coupes.
How do I book a service or repair?
To request a service or repair, contact us directly on (08) 9341 4510 and we’ll schedule a time that is convenient for you.
Do you provide warranty with your equipment?
Yes, any product you purchase from us comes with full manufacturer warranty. Please see the individual product pages for specifics on warranties we offer.
Can’t see the answer to your question? Contact us today and we’ll be happy to answer it for you.